Welcome To
Research
+White Papers
Evidence you can act on.
We investigate trends, methods, and outcomes in modern claims and publish transparent, methods-first reports. Each study includes an abstract, key findings, and citations you can trust.
Practical Guides
+Explainers
Plain-English steps for real-world claims.
Short answers to common “what now?” questions across the claim lifecycle. It’s a quick way to set expectations and reduce back-and-forth.
Learning Sessions
+Webinars
Live, practical learning
—with on-demand replays.
Quarterly sessions bring experts and practitioners together to unpack timely topics and real cases. Attend live for Q&A or watch on-demand with shared slides and notes.
Tools That TurnFacts into Decisions
Our resources convert research into action—grounded in trust, clarity, and usefulness. Start with the essentials and keep them close for the moments that matter.
Glossary
Everyday terms, defined in plain language and cross-linked to deeper reading. Use it to align teams and remove ambiguity fast.
FAQs
Short answers to common “what now?” questions across the claim lifecycle. It’s a quick way to set expectations and reduce back-and-forth.
Checklists
Step-by-step lists for inspections, documentation, and ADR preparation. Print them or use them on screen to keep work tight and complete.
External Directory
A neutral directory of industry organizations, standards, and official references. Links open in new tabs and do not imply endorsement.